ICSI 2017 CONFERENCE, 23.-25.10.2017

Aalto University School of Business, Helsinki, Finland

(Please scroll down for detailed information about the parallel sessions and presentations)

Monday, October 23

10‐11.00 Coffee, snacks & registration

11.00-11.15 Welcome

11.15‐12.15 Keynote I: Bart J. van den Hooff (Room: H-324) 

12.15-13.15 Lunch

13.15-14.30 Parallel Sessions I

14.30-15.15 Coffee, cake & conversations

15.15-16.30 Parallel Sessions II

19.00 Conference dinner (Hotel Helka's restaurant)


Tuesday, October 24

9.30‐10.00 Coffee and Good morning

10.00-11.00 Keynote II: Jennifer L. Gibbs (Room: H-324)

11.00-11.30 Fruit break

11.30-12.45 Parallel Sessions III

12.45-13.45 Lunch

13.45-15.00 Parallel Sessions IV

15.10-16.00 Coffee and Plenary discussion


Wednesday, October 25 [Young Scholars Workshop]
Arkadia building, Room: E127 Finnair
(Please notice, that the workshop is meant for the pre-accepted participants and mentors)

9.30-10.00 Morning Coffee

10.00-10.10 Opening words

10.10-11.30 Presentations and discussions in small groups

11.30-12.30 Lunch

12.30-13.50 Presentations and discussions in small groups

13.50-14.05 Coffee break    

14.05-15.00 Roundtable discussion: career insights, methodological challenges, finalizing dissertation etc.

(Lunches and coffee are included in the registration fee)



Monday, October 23, 13:15-14:30
Parallel Session I/1: Virtual teams, Networks and Communities
Room: H-324, Chair: Margarethe Olbertz-Siitonen, University of Jyväskylä, Finland

  • The potential of online health community for empowering collective social interactions: The mediating role of e-health literacy.
    Sara Atanasova, Tanja Kamin & Gregor Petric
    University of Ljubljana, Slovenia
  • Playfulness and informal interaction in teamwork in virtual worlds.
    Laura Kohonen-Aho & Sanna Tiilikainen
    Aalto University, Finland
  • The role of technology in evaluation discussions in virtual team meetings.
    Mitra Raappana
    University of Jyväskylä, Finland

Monday, October 23, 13:15-14:30
Parallel Session I/2: Political and International Communication
Room: G-109, Chair: Pekka Isotalus, University of Tampere, Finland

  • Asylum seekers’ transnational social networks
    Lotta Kokkonen & Sari Pöyhönen
    University of Jyväskylä, Finland

  • Jamming the political with intergalactic peace.
    Salla-Maaria Laaksonen & Merja Porttikivi
    University of Helsinki, Finland
    Aalto University, Finland
  • I’m In and I’m in to Win and I’m Getting Ready: Hillary Clinton’s Interpersonally Public Announcements for President.
    Nichola Gutgold
    Penn State, USA

Monday, October 23, 13:15-14:30
Parallel Session I/3: Neutrality and Responsibility in Professional Settings
Room: G-112, Chair: Johanna Moisander, Aalto University, Finland

  • Mediating conflicts to leverage social interaction and workplace well-being.
    Pia Lappalainen
    Aalto University, Finland
  • Understanding neutrality as a relational challenge in mediation.
    Maija Gerlander

    University of Jyväskylä, Finland (Cancelled)

  • Responsibility construction in institutional settings.
    Eveliina Pennanen
    University of Jyväskylä, Finland

  • Noticed or ignored? Social interaction and social media in the guidelines on research integrity.
    Anne Laajalahti
    University of Jyväskylä, Finland

Monday, October 23, 15:15-16:30
Parallel Session II/1: Data and Enterprise Social Media
Room: G-109, Chair: Ella Lillqvist, Aalto University, Finland

  • Knowledge Brokers building Trust or Distrust in Enterprise Social Media.
    Mia Leppälä
    Aalto University, Finland                                                                                                             
  • Constraining possibilities: How technology affordances shape self-disclosure and attitudes in enterprise social media?
    Kaisa Laitinen & Anu Sivunen
    University of Jyväskylä, Finland
  • Data magic: performativity and social power of data in analytics companies.
    Salla-Maaria Laaksonen
    Consumer Society Research Center, University of Helsinki, Finland

Monday, October 23, 15:15-16:30
Parallel Session II/2: Teams and Workplace Meetings
Room: H-324, Chair: Sanna Ala-Kortesmaa, University of Tampere, Finland

  • Self-organizing in distributed, multi-team work meetings.
    Sanna Tiilikainen & Laura Kohonen-Aho
    Aalto University, Finland
  • The sharedness of competence: examining the levels, processes and trajectories of team communication competence.
    Tessa Horila
    University of Jyväskylä, Finland
  • Using qualitative methods for studying communication processes in group meetings.
    Tomi Laapotti
    University of Jyväskylä, Finland

Monday, October 23, 15:15-16:30
Parallel Session II/3: Professional Boundaries, Identities, and Social Interaction
Room: G-112, Chair: Anne Laajalahti, University of Jyväskylä, Finland

  • Identity representations: A social service user meets social service worker in social media.
    Hanna Nykänen, Leena Mikkola & Laura Asunta
    University of Jyväskylä, Finland
  • Quality of workplace relationships and professional identity.
    Sari Rajamäki
    University of Jyväskylä, Finland
  • Victim-offender mediation as interpersonal relationship.
    Airi Lindvall
    University of Tampere, Finland
  • Personality perception from vocal expressions in crosscultural conditions.
    Teija Waaramaa, Päivi Lukkarila, Kati Järvinen, Ahmed Geneid & Anne-Maria Laukkanen
    University of Tampere, Finland

Tuesday, October 24, 11:30-12:45
Parallel Session III/1: New Technologies in Different Contexts
Room: H-324, Chair: Pekka Isotalus, University of Tampere, Finland

  • Multimodal properties of explaining and clarifying in technology-mediated meetings.
    Margarethe Olbertz-Siitonen
    University of Jyväskylä, Finland
  • Social media within the classroom: possibilities and disadvantages.
    Luisa Magalhães
    Catholic University of Portugal, Portugal
  • Parasocial interactions and relationships in the mediatized & virtual world. A theoretical & empirical contribution to parasocial activities.
    Sonia Robak

    University of Erfurt, Germany (Cancelled)

Tuesday, October 24, 11:30-12:45
Parallel Session III/2: Designing Workspaces and Social Interaction
Room: G-107, Chair: Johanna Moisander, Aalto University, Finland

  • Mediated workplace solutions for synchronious and asynchronious place-based interactions.
    Simge Orhun
    Ozyegin University, Turkey
  • Roadmaps for social change: a process integrating modelling and interactive communication.
    Anna Leinonen
    VTT Technical Research Centre of Finland, Finland
  • Whose identity are we relocating? Workspace planning as identity work.
    Ari Kuismin, Emma Nordbäck & Pekka Pälli
    Aalto University, Finland

Tuesday, October 24, 11:30-12:45
Parallel Session III/3: Social Interaction in Business Context
Room: G-109, Chair: Pekka Pälli, Aalto University, Finland

  • Online Chat in Business-to-Business E-commerce: Signals of Trust.
    Saara Rytsy & Jonna Koponen
    University of Eastern Finland, Business School, Finland
  • Communication competence in networking: Finnish business perspectives­­.
    Lotta Kokkonen
    University of Jyväskylä, Finland
  • ”Useful experience for my future career”: English majors’ and business students’ views on videoconferencing.      Judit Háhn
    University of Jyväskylä, Finland
  • Communicating business knowledge in English as Business Lingua Franca.
    Tiina Räisänen & Anne Kankaanranta
    University of Jyväskylä, Finland
    Aalto University, Finland

Tuesday, October 24, 13:45-15
Parallel Session IV/1: Leadership, Change and Social Media
Room: G-109, Chair: Tuula-Riitta Välikoski, University of Tampere, Finland

  • Academic Leadership and the Impact of Social Media on Decision-Making and Shaping Departmental Culture.
    Jeff Youngquist
    Oakland University, USA
  • Discursive leadership of strategic change: Emotions as discursive resources in guided sensemaking.
    Ella Lillqvist & Johanna Moisander
    Aalto University School of Business, Finland
  • Leaders, icons and social media: an elector-based perspective.
    Alberto Sonego
    Università degli Studi Roma Tre, Italy

Tuesday, October 24, 13:45-15
Parallel Session IV/2: Interpersonal Relationships and (Mediated) Support
Room: H-324, Chair: Leena Mikkola, University of Jyväskylä, Finland

  • Humour and hurt in boys’ phone calls to a helpline.
    Ira Virtanen
    University of Tampere, Finland
  • Relational tensions and professional–patient relationships in the context of type 2 diabetes care.
    Maija Peltola, Pekka Isotalus & Päivi Åstedt-Kurki
    University of Tampere, Finland
  • What makes it supportive? Appropriate supportive communication in private online counselling conversations.
    Minna Törrönen & Pekka Isotalus
    University of Tampere, Finland 
  • Supporting social interaction of deaf with dementia.
    Minna Rantapää, Ira Virtanen & Seija Pekkala
    University of Helsinki, Finland
    University of Tampere, Finland