University of Jyväskylä

Dissertation: Managing e-Learning in times of globalized work forces (Hilgarth)

Start date: Dec 16, 2011 12:00 PM

End date: Dec 16, 2011 03:00 PM

Location: Mattilanniemi, Agora Delta

Dipl. Betriebswirt (FH) Bernd Arno Hilgarth defends his doctoral dissertation titled  “The systemic cognition of e-Learning success in internationally operating organisations”. Opponent Professor Freimut Bodendorf (University of Erlangen-Nuremberg, Cermany) and custos Professor Pasi Tyrväinen (University of Jyväskylä).

In his dissertation Hilgarth examined the multi-facet reasons for e-Learning success or failure especially in internationally acting organisations. The work aimed at the creation of a holistic e-Learning management model which supports profit and non-profit organisations in this issues. In today’s practice especially in organisations acting in highly distributed workforces, e-Learning lacks the expected efficiency.

The Cybernetic e-Learning Management Model illustrates the main result of his research. It illustrates a process-orientated and systemic theory which address the multiple facets of e-Learning are rooted in pedagogical, organisational, technological and socio-ethical domain. The creation of the model occurred in the interplay of practice and theory. Therefore case studies at BMW Group and adidas Group were used to develop and establish the model. A comprehensive test and methodological evaluation perpares the theory for further use and research.

An excellent community of researcher coming from different scientific disciplines doing in-depth investigations on the different aspects of e-Learning success. The work at hand integrates these different aspects by its holistically nature. Practioners do intend to introduce into or will improve existing e-Learning programs in their organisations will find with the Cybernetic e-Learning Management Model a well-founded guidance for this. Summarize, this dissertation lays a good basis for future research but mainly for the professional management of e-Learning success in organisations like BMW or adidas.

Further information:

Bernd Hilgarth,

The dissertation is published in the series Jyväskylä Studies in Computing, no 147, Jyväskylä 2011, ISSN 1456-5390, ISBN 978-951-39-4594-7 (online publication). Inquiries: University Libarary, Publishing Unit, tel. 040 805 3825,

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