18.10.2017

Emergency Responce Guide

Security is the responsibility of the whole University community. With our daily choices and actions, each student and employee can influence the security of our open - but also vulnerable - community. It is important that you pay attention to security and correct or report any issues you notice. Security is caring.

Reporting an emergency

When you notice an emergency situation, you should always first call 112, the phone number of the emergency response centre. Only after this should you inform other relevant bodies (e.g. the University’s security manager) about what you have seen.

When calling the emergency number 112:

  • Answer their questions.
  • Follow their instructions.
  • Do not end the call before they tell you to do so.

Safety tip.jpgFind out the detailed address of your workplace and write it down alongside these instructions. In addition, think about how you would guide emergency services personnel to the site by the quickest route.

General warning signal

The general warning signal warns of an immediate hazard to the population.

General warning signal.pngThe general warning signal is a one-minute long audio signal with rising and lowering pitch or a public warning announced by authorities.

Note! The public warning system is tested at noon on the first Monday of each month by sounding a test signal. It lasts seven seconds and has an even pitch.

When you hear the general warning signal:

  • Go indoors and stay there.
  • Shut the doors, windows, vents and ventilation system of the building.
  • The general warning signal is accompanied by a supplementary emergency warning and related instructions on all radio stations as well as on the teletext (YLE Teksti-TV) page 112.
  • Avoid using the phone in order not to overload the network
  • For your own safety, do not leave the area unless the authorities tell you to do so.

The all-clear signal is a one-minute long even-pitched audio signal. It indicates that the hazard or danger is over.

Evacuating a building

An order to evacuate a building can be issued in a number of ways:

  • Activating a fire alarm (excluding regular monthly tests).
  • Shouting.
  • Via the University’s emergency channels.

The evacuation order concerns all persons in the building.

Instructions after the evacuation order:

  • Cease work immediately. For any research processes in progress, minimise the risk of further accidents.
  • The staff member in charge of the teaching situation orders the students to leave. Take only the most important possessions that are easy to carry.
  • Shut any open windows when leaving the premises.
  • To exit, use the shortest or safest routes. Do not use the elevator.
  • Exit the building peacefully. Assist any persons with motor or sensory restrictions in leaving the premises.
  • Once outside, the personnel should be grouped so that the crowd is not impeding or preventing the work of authorities.
  • Return to the premises only after being permitted to do so.

Safety tip.jpgThe exits and corridors of buildings must be accessible and free of obstructions at all times. Do not store any items in or near them. If you need further advice, contact the security manager.

Fire

Save people in imminent danger.

It the fire alarm has not yet been activated, warn others and tell them to exit. You can also activate the fire alarm yourself by pressing the fire alarm button.

If you can, put out the fire with a fire extinguisher or other equipment available for this purpose. Do not risk your own safety.

Restrict the fire by shutting the doors, windows, vents and ventilation system of the building.

Leave the building using the shortest or safest route out. Do not use a smoke-filled stairway. Do not use the elevator.

Exit peacefully. Assist any persons with sensory or motor restrictions in leaving the building.

If no alarm has been made, call the emergency number 112 from a safe place.

Once outside, the personnel should be grouped so that the crowd is not impeding or preventing the work of authorities.

Guide the fire brigade to the site.

Return to the building only after being permitted to do so.

Safety tip.jpgIn an environment like the University, the biggest risk of fire is caused by defective electrical devices. If you notice such a device, remove it from use or inform maintenance personnel or janitor about it.

Using a fire blanket

Grab the straps of the fire blanket with both hands.

Pull the straps to remove the blanket from the container.

Approach the burning object while shielding yourself with the blanket.

Cover the burning material completely.

Leave the blanket in place and let the object cool.

Turn off any electrical or gas supplies.

Safety tip.jpgIf you notice that a room needs a fire blanket, you can order one from the security manager.

Using the fire extinguisher

Pull the pin.

Grab the end of the hose and aim the nozzle at the base of the flames.

Squeeze the lever.

Safety tip.jpgYou can practise extinguishing fire in connection with fire drills. The practice may also be arranged separately in connection with team development days. You may order this training from the security manager free of charge.

Using a fire hose cabinet

Open the wall cabinet and pull the hose out from the reel.

Open the water valve (may be located either inside or outside the wall cabinet).

Aim the hose at the fire and open the nozzle.

Safety tip.jpgFire extinguishers, fire blankets and other such equipment should always be readily visible and available. Do not place plants, racks, partitions or other obstacles in front of them.

Major water damage

Report your observation immediately to janitor or maintenance personnel.

If possible, close the main cut-off valve or any other valves that you have access to in order to prevent further damage.

In case of severe water damage, call the emergency number (112) and guide the fire brigade to the site.

Save valuable moisture-sensitive items.

Safety tip.jpgPreviously, windows left open for ventilation in winter time have caused pipes to freeze, leading to severe water damage. Therefore, please remember to close all windows after studying or when you exit the workplace.

Power cuts

Power cuts are usually short in urban areas (less than 30 minutes). The company responsible for maintenance determines the reason for the power cut and aims to return electric systems to operation as soon as possible.

Facilities below ground level or otherwise without natural light must be inspected. It is also possible that people in elevators will be trapped.

Doors within the access control system will be locked. It is always possible to exit a building but not to freely enter one.

In the case of a long power cut, all doors that have been propped open must be closed at the end of the day.

If there are freezers in the facilities, keep them closed in order to prevent warm air from entering them.

Volatile chemicals may cause a hazard because the building’s ventilation system and fume cupboards are not in operation during a power cut. Minimise the risk according to possibilities.

Chemical accident with regional effects

If you are outdoors:

  • Check the direction of the wind and escape the gas by moving in a crosswind direction.
  • Press a wet cloth against your face and breathe through it.
  • Try to get indoors or to as high ground as possible.

 If you are indoors:

  • Shut the doors, windows, vents and ventilation system of the building.
  • Go to the upper floors of the building.
  • An emergency warning and related instructions are announced on all radio channels as well as on the teletext (YLE Teksti-TV) page 112.

Safety tip.jpgThe road or railway transport of dangerous chemicals poses the most significant risk for chemical accidents with a regional impact. If such an accident were to happen on Rantaväylä or in the nearby railway yard, a chemical cloud could spread quickly and affect, for example, the Mattilanniemi campus area.

Chemical accident with effects inside a building

Wear a safety mask.

Save people in imminent danger.

Restrict the spreading of dangerous chemicals by shutting doors inside the building. Open windows where possible.

Warn others in the building and tell them to exit.

Call the emergency number (112).

Guide the fire brigade to the site of accident and tell them the quantity and quality of the chemical released.

Safety tip.jpgThousands of different chemicals and their compounds are employed in teaching and research at the University of Jyväskylä. If a chemical is released inside a building, this is probably the result of a human error or hardware failure in the handling, transport or storage of the chemical.

Radiation incident

Seek shelter indoors. In buildings, the civil defence shelter, cellar facilities and innermost parts provide the best protection against radiation.

Take along food and something to drink.

Shut the doors, windows, vents and ventilation system of the building.

Avoid using mobile phones and thus overloading the network.

Take an iodine pill only when recommended by authorities.

If you must go out, wear protective clothing and a respiration filter. When returning inside, remove your outdoor garments and wash yourself carefully.

Information about the situation is available from the following sources:

  • The authorities’ broadcast announcements on radio and television (YLE channels).
  • YLE teletext page 867.
  • The website of the Radiation and Nuclear Safety Authority (STUK): www.stuk.fi.
  • The website of the Ministry of the Interior Department for Rescue Services.

Burns

First aid for a minor burn:

  • Cool with cold water (20–28 °C) until the pain subsides.
  • When needed, the burn can be covered using paraffin gauze or a protective bandage.
  • If the burn becomes infected, go to a doctor.

First aid for a severe burn:

  • Call the emergency number (112).
  • Protect the injured person from getting cold (hypothermia).
  • In case of facial or respiratory burns, put the person in a half-sitting position.
  • Guide the emergency services personnel to the site.

Intense bleeding from a limb

Call the emergency number (112).

Put the injured person immediately in a lying position.

Lift the injured limb up and stanch the bleeding by pressing the wound with your fingers or palm. The use of protective gloves is recommended.

Dress the wound. When necessary, use a pressure dressing.

If the bleeding continues to be severe despite binding, use your palm to apply strong pressure to the large blood vessels at the base of the limb.

If even this does not stop severe bleeding, apply a tourniquet above the wound.

Monitor the person’s condition. If there is a clear change, call 112 again.

Guide the emergency services personnel to the site.

Safety tip.jpgFind out in advance where the nearest first-aid cabinet to your workstation is. If you notice that the cabinet is lacking anything, you can order new supplies through janitors.

Shock

Stanch any bleeding wounds.

Call the emergency number (112).

Put the patient in a lying position and elevate the lower limbs.

Monitor the patient’s breathing. If breathing becomes difficult, the patient can be put in a lateral recovery position.

Make sure the patient does not get too cold.

Calm the patient down and talk to him/her.

Do not give the patient anything to drink, even if he/she feels thirsty.

Monitor the patient’s condition. If there is a clear change, call 112 again.

Guide the emergency services personnel to the site.

Severe allergic reaction (anaphylactic shock)

Call the emergency number (112).

If the patient shows no difficulty in breathing, put him/her in a lying position and elevate the lower limbs.

If the patient shows difficulties in breathing, put him/her in a half-sitting position.

If adrenaline has been prescribed as a first-aid medicine for the patient and it is available, give the injection. The symptoms can also be mitigated by cortisone pills (included in e.g. a snakebite kit) taken as instructed.

Monitor the patient’s condition. If there is a clear change, call 112 again.

Guide the emergency services personnel to the site.

Safety tip.jpgNo pets are allowed in University buildings because some members of the University community are allergic to animal fur. For some people these allergens may cause very severe reactions. Please also avoid using strong scents.

Unconsciousness

If a seemingly unconscious person does not wake up when being talked to or by shaking, call the emergency number (112).

Clear the respiratory tract and check if the person is breathing normally.

If the person is breathing normally, put him/her in a lateral recovery position to secure breathing.

Monitor the person’s condition. If there is a clear change, call 112 again.

Guide the emergency services personnel to the site.

Acute chest pain

Call the emergency number (112).

Calm the patient down and help him/her to rest. A half-sitting position is usually the least painful.

If the patient is not allergic to acetylsalicylic acid, give him/her 250 mg Aspirin, Disperin or equivalent. This decreases potential damage to the heart muscle.

If the patient becomes lifeless (i.e. unconscious and not breathing), start cardiopulmonary resuscitation:

  • Press the chest thirty (30) times.
  • Blow steadily into the patient’s mouth two (2) times.
  • Continue resuscitation without pausing, following this rhythm of 30:2, until the patient revives, professionals give permission to stop or you get too exhausted to continue.

Safety tip.jpgThe University provides emergency first-aid courses on an annual basis, involving practical training of essential first-aid skills. Information about upcoming courses can be found in staff training bulletins.

Stroke

Identify the symptoms:

  • Muscular hypotonia, which shows in, for example, one corner of mouth drooping. Ask the person to smile or grimace, for example.
  • Weakened functioning of the arms, which manifests as an inability to raise an arm or as a significant disparity in the squeezing power of hands.
  • Difficulties in speaking.

Call the emergency number (112).

Calm the person down and put him/her in a position that the person finds most comfortable.

If the person becomes unconscious, but is breathing normally, put him/her in a lateral recovery position.

Guide the emergency services personnel to the site.

Acute and severe mental disorders

Identify the symptoms:

  • Intense states of fear, anxiety or depression.
  • Mental confusion and hallucinations.
  • Talk, writing or behaviour indicative of self-destruction.
  • Aggressive behaviour towards other people.

Evaluate the situation, taking your personal and other people’s safety into account.

Try to establish speech contact with the person and calm the situation down as much as possible.

Help the person seek appropriate care.

If the person with a mental disorder is not capable of seeking care him/herself, call the emergency number (112).

Safety tip.jpgThe earlier such mental problems are intervened with, the better the prognosis. Thus, do not delay asking for help or helping others. For the University staff, help is available via occupational health care, and for students, via the Finnish Student Health Service (FSHS). The services of public sector health care are also available.

Theft

If you notice a theft in process, assess the situation and choose the best way to react:

Option A)

  • Make observations about the suspected thief and the direction he/she goes.
  • Call the emergency number (112) and report what you have seen.
  • The police seek to apprehend the suspect in the vicinity.
  • Leave the scene of the crime intact and isolate it. If possible or necessary, the police will conduct a forensic investigation. The site may be cleaned and returned to normal use only after the forensic investigation is completed.
  • Report the theft to the University’s security manager.

Option B)

  • You may also apprehend the thief in accordance with the general right of apprehension.
  • If the offender resists or escapes, the person apprehending him/her may use any forcible means that are necessary to apprehend him/her and that can be deemed justifiable in view of the whole, taking into consideration the nature of the offence, the conduct of the person being apprehended and the situation in other respects.
  • Call the emergency number (112).
  • The person who has been apprehended must be turned over without delay to a police officer.
  • The police investigate the crime scene. The area can be cleaned and returned to normal use only after the technical investigation has been completed.
  • Report the theft to the University’s security manager.

Burglary

Do not enter a burgled facility. Isolate the scene of the crime and prevent others from entering the area.

Report your observations first to the emergency response centre (112) and then to the University’s security manager.

Guide the police to the scene.

The police will conduct a forensic investigation at the site of burglary. The site may be cleaned and returned to normal use only after the investigation has been completed.

Safety tip.jpgIf you leave the premises after the outer doors are locked, do not let any unknown persons into the building upon your exit. If you happen to do so, please report it to janitor or to the security firm’s emergency number.

Bomb threat

If you receive such a threat, try to make as many observations about the culprit as possible. Document your observations and the content of the threat, preferably in a written form.

Call the emergency number (112).

Start evacuating the building, unless something else is agreed with the police. Everybody in the building must exit immediately.

Once outside, people must move to a safe distance from the building in order to avoid being injured by the blast and shrapnel of a possible explosion.

Guide the police to the site. They will check the building and give instructions for further action.

Report the threat to the University’s security manager.

Dealing with a threatening person

If you suddenly end up in this kind of situation alone:

  • Do not get provoked but try to behave in an orderly and peaceful manner from the outset.
  • Try to calm the threatening person down and if possible, ask him/her to sit down, for example.
  • Try to relieve the tension through discussion. In doing so, do not talk over the other person.
  • Keep your distance and try to position yourself so that you have an escape route available if needed.
  • Do not turn your back on the threatening person.
  • Call for help or flee when the situation permits.

If you see that someone else is being threatened:

  • Call the emergency number (112).
  • Assess the situation and your own capabilities, take other people along if needed, and go to back up the threatened person.
  • In other respects, follow the instructions above.

Actions after an incident:

  • It is advisable to document any threatening situations as soon as possible after the incident. Ask eyewitnesses for their contact information.
  • Report the incident to your supervisor and the University’s security manager.
  • If possible, it is recommended to discuss the situation among your coworkers.
  • If the incident is traumatic, contact occupational health care.

Violence

If you end up in this kind of situation alone:

  • Call for help
    • by shouting.
    • by pressing an alarm button (if available).
    • by calling the emergency number (112).
  • Defend yourself only by means that are acceptable in proportion to the experienced threat (i.e. self-defence).
  • A person who is behaving violently may be apprehended based on the general right of apprehension, but the person must be handed over to police custody without delay.
  • In case of any injuries, have them checked immediately by a doctor.

If you see that somebody else is facing violence:

  • Call the emergency number (112).
  • Assess the situation and your own capabilities, take along other persons if needed, and go to help the person attacked.
  • In other respects, follow the instructions above.

Actions after an incident:

  • It is advisable to document any threatening situations as soon as possible after the incident. Ask eyewitnesses for their contact information.
  • Report the incident to your supervisor and the University’s security manager.
  • If possible, it is recommended to discuss the situation among the whole staff at the workplace.
  • If the incident is traumatic, contact occupational health care.

Threats related to guns

Depending on the situation there are two alternatives for action:

1.      Leave the building:

  • Move outside of the danger zone and warn other people.
  • In evacuating, help persons needing your assistance.
  • Try to move swiftly and choose the safest possible route.
  • Move away from the vicinity of the site and seek a safe place.

2.      Seek shelter indoors:

  • A capable person takes the lead.
  • Evacuate people into available rooms. Lock doors and windows.
  • Shut the curtains and switch the lights off.
  • Inside the room, people should be located in areas providing the best possible protection (e.g. beside a wall made of concrete).
  • If possible, barricade the doors.
  • Keep away from doors and windows.
  • Call the emergency number (112). Only the person in charge should use a mobile phone. If mobile networks become overloaded, it will also block the calls that would be crucial to solving the situation.
  • When the police arrive to solve the situation and check the building, they will have keys with them. Thus, you do not need to open doors to anyone.