Crises and other distressing situations

Sudden and unexpected events can lead to crisis situations. These can be, for example, accidents, the death of someone close, violence in the family, illness, difficulties in the family relationships, homelessness, difficulties relating to different cultures and other surprising changes in life. There are also events relating to different stages and phases of life that are all part of the everyday life but may cause a crisis situation.

In such distressing situations you may turn to the occupational health care services provided by Terveystalo or the Crisis Centre Mobile. You can also find help for difficult life situations and mental health problems at eMentalHealth.

Crisis Centre Mobile

The Crisis Centre Mobile provides free of charge help around the clock for all people in the Jyväskylä region in acute personal and family crisis situations. No appointments are necessary. You can contact Mobile by phone +358 14 266 7150 or simply by visiting the office at Asemakatu 2, 2nd floor.

SOS Crisis Center

The SOS Crisis Center helps foreigners and their family members living in Finland in different crises of life. The help is short-term therapeutic conversation help.

  • Tel. +358 9 4135 0501, telephone service: Mon-Fri 9:00–3:00 p.m. (local or mobile phone charges).
  • Maistraatinportti 4 A, 4th floor, Helsinki

HIV/AIDS Telephone Service

If you would like to get more information on HIV or AIDS or need related support or guidance, please contact

  • AIDS Council the HIV/AIDS telephone service, tel. 0207 465 705, Mon–Fri 10 a.m.–3:30 or
  • Finnish Red Cross, tel. 020 327 000, Mon–Thu 5:00–8:00 p.m.

Tukinainen – Rape Crisis Centre

Confidential conversation and information about sexual abuse and violence. More information available at the website.

Tel. 0800 9 7899 (free of charge), telephone service:

  • Mon–Fri 9:00 a.m.–3:00 p.m.
  • Sat–Sun, holidays and holiday eves 3:00 p.m.–9:00 p.m.