27.09.2011

EDICC Glossary

GENERAL EDICC GLOSSARY   PDF

INTERCULTURAL COMPETENCE DEFINITION

Intercultural Competence is the main concept in the EDICC project. Theoretically, it is a complex concept with numerous existing definitions and conceptualizations that reflect the differing perspectives of various disciplines in which Intercultural Competence is studied and applied. In this project, Intercultural Competence is defined as follows.

Intercultural competence is a multifaceted intra- and interpersonal process taking place both on a situational and developmental level in encounters of people with different cultural backgrounds. Interactions in globalized working life require intercultural competence, for example, for successful performance in intercultural teamwork, in international collaboration and in multicultural customer and staff relationships.

On the situational level, intercultural competence refers to the ability to manage one’s intercultural knowledge, skills and attitudes to facilitate intercultural interaction and relationships. The goal is to produce equal interaction and cooperation both between individuals and communities as well as positive actions and outcomes in a specific context. On the developmental level, intercultural competence is a long-term learning process during which individuals increase their preparedness for future intercultural encounters. This learning process also contributes both to individuals’ personal development and to community enhancement.

 

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