You can contact the service desks of IT Services with all questions and queries about IT Services. The service desks are in Mattilanniemi and Seminaarinmäki. If necessary, the service desks will forward feedback and questions to experts.
The local computer support helps with problems on the University's computers. Local computer support locations are in Agora, Ohjelmakaari/Y33, Mattilanniemi, Ylistönrinne, Seminaarinmäki and Normaalikoulu.
Research support (SPSS & mrInterview)
Support on using SPSS and statistical analysis. You can also get guidance on storage of research data and on collecting data electronically by using mrInterview. You can stop by for help without reserving time.
T258 and T259, mon - fri from 12:00 pm to 2:00 pm
- Jukka-Pekka Kesonen, phone. 040 805 4046, T 259
- Pekka Rahkonen, phone. 040 805 4052, T 258
The on-call assistance receives reports on acute errors and faults in data systems occurring outside of normal working hours.
Note! Errors and faults in user accounts and workstations do not belong to on-call assistance. They are dealt with your domain's local computer support and within working hours.
Duty hours: Mon - Fri from 5 pm to 9 pm, weekends from 8 am to 4 pm.
You can leave an error report by calling, sending an SMS or via e-mail.
Phone 050 5527 222 and e-mail firstname.lastname@example.org