IT Services

I forgot my password. What should I do?

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Come in person to the Service Desk at SemX125. It is open from 9 a.m. to 2.30 p.m.  Please make sure to take your student card or another form of photo ID (e.g., passport) with you.

If you have a Finnish bank account (Danske Bank, Nordea, Osuuspankki, Aktia/Sp/Pop, Handelsbanken, Ålandsbanken, LähiTapiola or S-Bank) you can change your password with your internet banking user ID and password at https://account.jyu.fi/password/ - service. The service is partly available only in Finnish.