IT Services

Workstation

User guides for the different applications offered by the IT Services.
In This Section...

General

I can't print in the computer lab. What's wrong?
Linux - Red Hat Enterprise Workstation
Problems with network connection
If you have problems with your connection, here are some things you should check out before contacting advisory service. If you succeed to locate the problem, you might be able to fix it all by yourself (also the next time when the same problem occurs) or hasten counselling and repairing the problem, for all the options don't have to be talked through with the counsellor.
Where should I send error messages?

Linux

How to learn to use Linux
WikiHow is a Wiki full of How To material. You can also find something about how to learn to use Linux.
How to take a screenshot
Screenhots in Windows with the Snipping tool or PrintScreen. Macs do not have a Print Screen button, so how can you take a screen shot? How about Linux?
How to use Linux
Linux Online offers courses, short lessons, how to's and tricks on using Linux.

Mac

Wireless network (WLAN / Wi-Fi) settings for Mac OS X
How to login to the JYU wireless network (jyu-student & jyu-staff) and to eduroam
Apple Macintosh & network drives
Data transfer between Macintosh and University network drives
How to take a screenshot
Screenhots in Windows with the Snipping tool or PrintScreen. Macs do not have a Print Screen button, so how can you take a screen shot? How about Linux?
How to use Mac
Guide in using Macintosh computers. Starts from the basics. Many languages available.

Printing

How to print
Printing instructions can be found at the University Printing House website

Windows

Can I save files to the local workstation drive?
Do I have personal disk space?
Do I have personal disk space? Where is it? Can I save files on a computer in a computer lab? How much disk quota do I have for my personal web pages?
How do I get the computer name for error reporting?
How to delete browsing history from Internet Explorer
It is a good idea to periodically delete the browsing history and other personal information from Internet Explorer.
How to find your home directory
What to do in order to find out where your home directory is
How to take a screenshot
Screenhots in Windows with the Snipping tool or PrintScreen. Macs do not have a Print Screen button, so how can you take a screen shot? How about Linux?
I can't log out of a computer!
I have exceeded my profile quota; what can I do?
Installing programs from the Software Center
Most software installations are handled through centralized management by the administrators. However certain optional software can be selected for installation by the user without requiring an administrator.
My useraccount got locked, what can I do?
What are logon options JYUNET / (This computer)?
What are the windows logon options JYUNET / (This computer)?
What is ad.jyu.fi? AD? JYUNET?
Where can I find a Computer Lab?
Where can students use computers on campus?
Why am I not allowed to shut down the computer?
Why are the computers always on, even at night?