I am a doctoral researcher in the Department of Social Sciences and Philosophy and the Interdisciplinary Doctoral School of Social Services (January 1, 2025–December 31, 2027, Ministry of Education and Culture). My research focuses on the digitalization of case management in social and healthcare services for older adults. I am particularly interested in examining how digitalization influences case managers’ work methods, the case management process, and the relationship between case managers and their clients.
My dissertation is based on interview data collected as part of the research project, Case Management with Older Adults in Wellbeing Counties – Developing customer-safe and effective case management in changing places and spaces. My Ph.D. supervisors are Professors Sakari Taipale and Heli Valokivi.
