Tiina Kaleton

Tiina Kaleton

Doctoral Researcher
Unit
Faculty of Information Technology
Organization unit
Faculty of Information Technology, lnformation systems science
Room number
Ag D515.4
Email
tiina.e.kaleton@jyu.fi
Mobile
+358504786373
Postal address
Mattilanniemi 2
Fields of science
113 Computer and information sciences

Biography

Tiina Kaleton is a Doctoral Researcher and her research interests are digital services and customer behavior in immersive environment. 

Kaleton's work has appeared in peer-reviewed journals and conferences, such as Journal of Service Theory and Practice, Bled eConference, Mediterranean Conference on Information Systems (MCIS), International Workshop on Socio-Technical Perspective in Information Systems Development (STPIS), European, Mediterranean and Middle Eastern Conference on Information Systems (EMCIS), ICMarkTech & Hawaii International Conference on System Sciences (HICSS). 

Kaleton have worked in projects:

  • DAWN_CI Understanding OmniChannel Customer Behavior (Business Finland, 1/2021-6/2023)
  • MetayCX Building customer experience in the Metaverse (Business Finland, 1/2024-12/2026)

Research interests

Paananen's research focuses on consumer behavior, omnichannel environment, sustainable consumption, online and digital services.

Publications

Publication
2025

Enhancing Customer Immersion in Online Shopping

International Conference on Marketing and Technologies. Smart Innovation, Systems and Technologies. Springer.
Paananen, Tiina
Kemppainen, Tiina
Ström, Jenni
Frank, Lauri
Publication
2024

The Drivers of Showrooming Behavior : A Meta-Analysis

Bled eConference. University of Maribor Press.
Holkkola, Matilda
Tyrväinen, Olli
Makkonen, Markus
Karjaluoto, Heikki
Kemppainen, Tiina
Paananen, Tiina
Frank, Lauri
More publications from this author

Research groups

Value Creation for Cyber-Physical Systems and Services
Research group

CPSS: Value Creation for Cyber-Physical Systems and Services

CPSS research group combine the worlds of bits and atoms, and promise to transform existing logics of people, organizations, and entire industries.