The Sisu support team is Mari Luokkamäki and Henrik Puttonen from the Student Service Desk team. We help students as well as the staff with technical problems in the Sisu system. Additionally, we help the staff with problems concerning the KOVS system and guide with arranging eExams.
- HelpJYU for students: Sisu technical support request (for students)
- HelpJYU for staff: Sisu/KOVS technical support request
- Zoom service hour Mon 10 am – 11 am (Meeting ID: 693 6622 1203 or Link to zoom)
- Pop up service desks (autumn 2026):
- Tue Sep 8th from 13 to 14 pm, Lähde library, lobby area
- Wed Sep 23rd from 12 to 13 pm, Agora building, lobby area
- Tue Oct 6th from 14 to 15 pm, Lähde library, lobby area
- Thu Oct 29th from 13 to 14 pm, Lähde library, lobby area
- Tue Nov 17th from 12 to 13 pm, Lähde library, lobby area
- Wed Dec 2nd from 12 to 13 pm, Lähde library, lobby area
NOTE: From autumn semester 2026 onwards there will be no regular service desks for Sisu support. We have several pop up service desks during the autumn semester (schedule above).
Zoom service and F2F service desk are on summer break. We are available in HelpJYU service through most of the summer.
Sisu support team is on vacation between July 6th and 19th. During that time service requests will not be responded.
Have a nice summer!