Borrowing from other libraries

The library orders material that is not available in the University of Jyväskylä Library as loans or copies from other libraries. See instructions on how to make an interlibrary loan request.

General instructions

The interlibrary loan service is a form of collaboration between libraries. At the customer’s request, material not found in the Jyväskylä University Library can be ordered from Finnish and foreign libraries as loans or copies. Likewise, material from the Jyväskylä University Library can be ordered to other libraries. E-books cannot be ordered as interlibrary loans.

Interlibrary loans or copies cannot be sent directly to individual customers. The local library must always act as an intermediary.

Service fees for interlibrary loan requests are charged according to the current price list.

The interlibrary loan service to and from Russia has been suspended.
We do not order interlibrary loans from countries outside the EU.

Contact information

electronic form (Interlibrary loan request)
- Log in with Jyväskylä university user account. If you don't have a user account, you can make the request by e-mail.
- One book or article/request.
e-mail: kaukopal@library.jyu.fi
tel. +358 40 561 3831 or +358 50 428 6055
Lähde (B building), upper basement floor service point

Postal address: Open Science Centre, Library / Interlibrary Loans, P.O. Box 35 (B, Lähde), FI-40014 UNIVERSITY OF JYVÄSKYLÄ

When you order interlibrary loans, you need a Jyväskylä University Library library card.

JYKDOK, FINNA and Melinda

Before making an interlibrary loan request, check the availability of the item in our online catalogue JYKDOK.

See tips for searching open access articles.

You can also search for material in the FINNA database, which contains material from Finnish libraries, archives and museums, or in the Melinda union catalogue.

Note! All library items do not circulate between the libraries. For example, journals, theses and coursebooks may not be borrowed.

It is also possible to make the request without checking all the databases.

Make a request

When making an interlibrary loan request, you need to have a Jyväskylä University Library library card. Make a request separately for each article, book or part of a book via an electronic form. You need to have a Jyväskylä University network account to fill in the form. If you don't have a JYU network account, you can make the request by e-mail: kaukopal@library.jyu.fi..

Fill in the form carefully.

When you request copies, give the author, title and pages of the article.
Give the date by which you need the item at the latest.
Mention if you found the item missing at the Jyväskylä University Library.

Make your request in good time, because the delivery times vary considerably. We keep your requests pending until the expiration day you have provided.

Article copies are provided as printed copies, as it is not allowed to send a PDF file directly to the customer.

Interlibrary loans from the National Repository Library

Loans and article copies from the National Repository Library are free of charge to JYU students and staff. Other customers will be charged according to the price list.

See the instructions for making a request in JYKDOK.

If you can't make a request in JYKDOK, you can fill in an electronic form or send your request by email: kaukopal@library.jyu.fi.

Picking up your requested items

We will notify you by e-mail when the item you requested has arrived. You can pick up your books and copies from the library's service point in Lähde (B). We do not forward the material to you by post. Only the interlibrary loans paid by a University department can be mailed in the University internal mail to the requester.

You can pay for loans/copies by debit or credit card when you pick them up. Note that we also charge you for any books or copies that have not been picked up by the due date. They will be returned to the lending library after the due date.

Interlibrary loans for reading room use (e.g. theses) are stored at the library's service point.

Loan period and renewing loans

The lending library sets the loan period and other terms concerning the loans. The loan period is usually 28 days. You will see the due date on a slip attached to the book.

Your patron information in JYKDOK does not include interlibrary loans. Advance notice of any approaching due date will not be sent for interlibrary loans.

Loans are automatically renewed ten times. When another customer has placed a request on the item or the renewal times have been used up, the loan cannot be renewed anymore and the customer is notified by e-mail. Please note that the notification can come very suddenly without an advance notice.

Returning a loan

Return both the home loans and the reading room loans by the due date. Please do not return them to the lending library yourself. If you do, please send an e-mail about this to the interlibrary loan service: kaukopal@library.jyu.fi.

We will send you two reminders for an unreturned item. If the loan is still not returned to the library, your borrowing rights will be suspended. Your borrowing rights will be restored at the interlibrary loan service after the loan has been returned and the fee for restoring the borrowing rights (€10) is paid.

The library will charge a patron for items that are not returned and for damaged items. The lending library sets the fee. If necessary, payment collection will be transferred to a debt collection agency.

Note that we do not return books you have borrowed from other libraries.

Change of e-mail address

Please inform the interlibrary loan service if your e-mail address has changed.

Privacy notice

See the privacy notice of the interlibrary loans management system.

Borrowing from other libraries

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