Juha Alioravainen
Head of Customer Support
Unit
University Services
Department / Division
Digital Services
Room number
B 333
Mobile
+358504280816
Postal address
Seminaarinkatu 15
Biography
Title: Head of Customer Support
Organisational unit: University Services, Digital Services/Customer Support
Job description: The key functions of customer support are first-level customer support, on-site IT support, centralized endpoint management, maintenance and development of the HelpJYU service portal, and telephone services. The task involves service maintenance and development, procurement, supplier cooperation and customer contact.