Surveys, interviews and transcription

Researchvideo is a service developed at the University of Jyväskylä for managing video and audio recordings during research. It is also suitable for handling sensitive data due to its data security.

The service provides automatic transcription in Finnish, English, and several other languages. This feature can significantly streamline the research process by saving time.

You can use Researchvideo in two ways:

Option 1: Using the MyJYU AI Transcription mobile app

• Collect data with the MyJYU AI Transcription mobile app, which works like a recorder.
• Recordings are transferred to Researchvideo, where files are processed on your personal My Media page.

Option 2: Uploading files directly

If your data consists of videos or you conduct interviews remotely (e.g. in Zoom), you can upload your files from your computer or other storage device to Researchvideo for trascribing. To do so, you will need to subscribe to a separate Researchvideo project space to work with your data.

If the recording and the transcript do not contain sensitive information or otherwise require storage in Researchvideo, you can export them from the service to a more suitable working environment for your research purposes, such as the JYU's web drive, Nextcloud, OneDrive or Teams. For guidance, see the instructions for storing research data during research.

Subscription and usage instructions for Researchvideo and MyJYU AI Transcription

See also:

• Interactive guide: Applying for MyJYU AI Transcription permissions (Thinglink)

If you need assistance, you can contact us using the HelpJYU forms:

• Contact MyJYU AI Transcription support
• Contact Researchvideo support

It is recommended to subscribe to a Researchvideo project space if your recordings or videos contain sensitive data, such as special categories of personal data or confidential data (e.g. criminal data, social services, business secrets).

You will also need a Researchvideo project space in the following situations:

1. Recordings already exist (e.g. you are conducting remote interviews using Teams or Zoom and want to have these transcribed),
2. The recordings must be in a format other than MP3; and/or
3. You also need to record video footage, and a simple audio tape is not sufficient for the purposes of the study.

The project space serves as a tool for both data lifecycle management and access control. It is recommended to divide different datasets into their own project spaces when:

• The data lifecycles differ from each other (e.g., some data is stored for a longer period, while others are deleted earlier).
• The datasets are handled by different user groups.

Ordering instructions for the Researchvideo project space

If your research data is not sensitive, meaning it does not contain special categories of personal data or confidential data, you may not need a Researchvideo project

1. If a simple audio recorder is sufficient for recording basic personal data and the file format can be MP3, we recommend collecting the data using the MyJYU AI Transcription mobile application and storing and sharing it on the services provided by JYU, such as Nextcloud, OneDrive (in JYU's O365 software package), and U and S drives. These services are suitable for storing non-sensitive material.
2. You can also use tools such as MS Teams to collect, store and transcribe data. For security reasons, make sure to use your JYU credentials to access the service.

Read more about the University's storage solutions: Storage of research data

As of March 10th, 2025, the MyJYU AI Transcription app has been updated to require device-level biometric recognition (fingerprint or face) for security purposes. Before recording, please ensure that:

• You have the latest version of the MyJYU app installed on your phone.
• Biometric recognition is enabled on your device.
  • Instructions on how to activate biometric recognition in your device's settings: MyJYU AI Transcription – Enabling biometric authentication on device

The MyJYU AI Transcription app is suitable for recording sensitive data if your phone's operating system is up-to-date and supports the latest security updates. The app will notify you if your device's system version is not recent enough.

If your device does not support the latest system updates or biometric recognition, and you need to record and transcribe sensitive data, you can use Zoom by following JYU's security instructions: Using Zoom for recording research interviews (Intranet Uno). Students with up-to-date devices and MyJYU app versions can use MyJYU AI Transcription for sensitive data.

Data falling under secondary use of health and social data should not be processed in the MyJYU AI Transcription and Researchvideo systems. Please note that most new data produced for research purposes do not involve secondary use of health and social data.

No, as long as your university user account remains active. Your access will not be interrupted even if your role changes, for example, from an employed researcher to a grant researcher. You can continue to use MyJYU AI Transcription and Researchvideo, access previously created recordings, and produce new content.

However, a change in your role may affect the MyJYU AI Transcription ordering process, especially when you submit a new order to request additional transcription quota: If you are not a member of university staff, you may need approval for your order from your supervisor, the project’s principal investigator, or your course teacher.

Whether you can approve the order yourself or need someone else to do so depends on your role at the university and the permissions linked to your user account.

There may be situations where it is necessary to export data from Researchvideo, such as:

1. Using analysis applications like Atlas.ti,
2. Transcription or pseudonymization by an external party to JYU, or
3. Enabling simultaneous collaboration on the data (e.g., analysis of transcriptions).

In these cases, it is essential to ensure the secure transfer and storage of the data. Please follow these steps:

• When downloading data from Researchvideo, commit to storing and handling the data securely.
• Ensure that your browser downloads the data locally to the C drive in a location that does not synchronize with cloud services.
• Keep the local storage of the data as temporary as possible and protect it by encrypting it with Cryptomator, if possible.
• If you need to send the data to an external party (e.g., a transcription company), protect it before sending by using a program like 7-Zip. Contact OSC's Research Data Services for instructions if needed.

Note! Always delete copies of the data when they are no longer needed and empty the device's recycle bin. If necessary, overwrite the storage space used for the data (this may need to be done before deleting the file, depending on the application). JYU's Digital Services take care of clearing the storage space on JYU's work computers. Contact OSC's Research Data Services if you have any questions related to this.

In English

MyJYU AI Transcription mobile application and the Researchvideo environment form a secure infrastructure for managing audio, video and transcriptions research data. It includes AI-based transcription and translation performed locally on a research-dedicated server cluster (rc.jyu.fi) at the University of Jyväskylä’s data center, optimized for GPU-based and CPU-based processing of large datasets. The infrastructure ensures high performance, data security, integrity, and reliable data lifecycle management, making it ideal for sensitive research data. All data are encrypted using modern methods to protect participant privacy throughout the research process. Researchers’ access to the backend (rc.jyu.fi) requires strong identity verification and two-factor authentication.

In Finnish

MyJYU AI Transcription -mobiilisovellus ja Researchvideo-ympäristö muodostavat tietoturvallisen infrastruktuurin ääni-, videodatalle sekä transkriptioiden hallintaan. Infrastruktuuriin sisältyy tekoälypohjainen transkriptio- ja käännöstoiminto, joka suoritetaan paikallisesti Jyväskylän yliopiston datakeskuksessa sijaitsevassa tutkimuskäyttöön varatussa palvelinklusterissa (rc.jyu.fi). Klusteri on optimoitu suurten aineistojen GPU- ja CPU-pohjaiseen käsittelyyn. Infrastruktuuri takaa korkean suorituskyvyn, tietoturvan, tietojen eheyden ja luotettavan aineiston elinkaaren hallinnan, mikä tekee siitä ihanteellisen arkaluontoisen tutkimusaineiston käsittelyyn. Kaikki aineistot salataan nykyaikaisin menetelmin osallistujien yksityisyyden suojaamiseksi koko tutkimusprosessin ajan. Tutkijoiden pääsy taustajärjestelmään (rc.jyu.fi) edellyttää vahvaa henkilöllisyyden varmistamista ja kaksivaiheista tunnistautumista.

You cannot increase an existing or expired interview and transcription quota. Instead, you need to submit a new MyJYU AI Transcription order. However, all audio files you record using MyJYU will still become available on your My Media page in Researchvideo once you have sent them from your phone for transcription.

Subscription and usage instructions for MyJYU AI Transcription

The right to use MyJYU AI Transcription is valid for 180 days (approximately 6 months) from the date it is granted. Files submitted for transcription via the application are stored on the Researchvideo My Media page for 180 days from the date of recording. During this time, you can download the material and store it in one of the secure storage solutions provided by JYU:

• For non-sensitive data, suitable storage options include Nextcloud, OneDrive (part of JYU’s O365 software package) and U: and S: network drives.
• If your data contains sensitive information, such as special categories of personal data or confidential information, you will need a dedicated Researchvideo project space for storage.