You can contact us through the HelpJYU portal or by phone through the whole summer. There may be some delay with answering service requests during summer time and especially at the beginning of the academic year.
The Student service desk offers services for degree students, continuous learning students and staff members. We can help you with a wide range of administrative processes, such as registration for attendance and continuous learning registration and fees. We are also in charge of registering new study rights and offering Sisu-support for both students and staff members. You can contact the Student service desk
- in the HelpJYU portal:
- by phone +358 29 441 8080 (Mon-Fri 12-15).
- by visiting our service desk at the university library Lähde (room 154) on Thursdays 12-13.
- for technical Sisu questions: on Zoom on Mondays and at the university library Lähde (room 154) on Wednesdays. More specific information here .
Our service desk is closed for the summer and opens again on Tuesday, August 11, 2026 at library Lähde. In August, the service desk is open on Tuesdays from 10:00–11:00 and on Thursdays from 12:00–13:00. From the beginning of September, the service desk is open only on Thursdays from 12:00–13:00.